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Latest news
Our Symptom Checkers Win eHealth Insider Award
Patient involvement in online self assessment tool wins award
NHS Direct assessed as ‘Excellent’ in NHS Performance Ratings
NHS Direct has been awarded the highest rating of ‘Excellent’ by the Care Quality Commission
Our Mental Health Checker supports World Mental Health Day
Read about our new stress, depression and anxiety checker
Calling all Dental Nurses - NHS Direct needs you!
A totally new career opportunity has opened up for qualified dental nurses as NHS Direct expands its team to answer the growing number of dental enquiries the service receives.
NHS Direct in the Top 50 Call Centres for Customer Service
Mystery shopping exercise helps NHS Direct deliver an outstanding customer experience
Regional Nurse Awards 2009
NHS Direct nurses have been recognised for their commitment to their job and patients.
National Customer Service Award Nomination
NHS Direct has become a finalist in the National Customer Service Awards
We’re on Twitter
Now you can follow NHS Direct on Twitter
What is the National Pandemic Flu Service?
A new NHS service has been launched to deal with the increasing number of swine flu cases
Annual report 2008/2009
Key sections from our 2008/2009 annual report and accounts, plus a PDF download of the entire report
Our comments on the consultation for a new 3 digit number
The Chief Executive of NHS Direct comments on the Department of Health’s plans to introduce a new 3 digit telephone number to access urgent care services
Career opportunities for band 5 nurses
We are recruiting for band 5 nurses to join our successful team
NHS Direct Celebrates Landmark Certification Success
NHS Direct has achieved certification to Customer Contact Association (CCA) Global Standard across its 35 contact centres in England.
We’ve launched a new men’s sexual health symptom checker
To coincide with Men’s Health Week, we’ve launched our latest online symptom checker and it’s all about men’s sexual health
Media Guardian Innovation Award – a team effort
We have won the Media Guardian Innovation Award for our web chat service about the HPV vaccine
How to get a new EHIC (European Health Insurance Card)
Holidaymakers are being advised to renew their European Health Insurance Cards (EHIC) before the end of this month as millions are due to expire
Start thinking about how to tackle hay fever
NHS Direct has compiled a series of practical advice to support people who get hay fever as the season looms
NHS Direct appoints a new Chief Executive
NHS Direct have appointed Nick Chapman as the new Chief Executive
NHS Direct launches new contraception symptoms checker
There is now a new online contraception checker available to anyone who is concerned
Give us your views on how we can further support people with diabetes
We’re holding a stakeholder conference to help us improve the service we provide to people with diabetes
Festive calls to NHS Direct up 16%
Over a quarter of a million people were helped by NHS Direct during the Christmas and New Year break
Calling all pharmacists – NHS Direct kick starts a new recruitment drive
We’re planning to expand our service with expert medicines advice from pharmacists
Latest news archive
An archive of latest news articles about NHS Direct from 2008
