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- Typical job roles at NHS Direct
Typical job roles at NHS Direct
Nurse advisor
This is a challenging, varied role, where you’ll use your nursing skills and expertise to the full
Health advisor
As a health advisor, you’ll prioritise callers' clinical symptoms, supported by in-house software – you don’t need previous experience as full training is given
Health information advisor
As a health information advisor, you’ll assess callers' needs for health information and research that information, using approved resources
Dental nurse advisor
Being a dental nurse advisor for NHS Direct is an interesting, varied and challenging role
Team leader (non-clinical)
As a non-clinical team leader, you’ll shift-manage a multi-disciplinary team of up to 20 staff in the contact centre
Support services
As well as our frontline jobs, we need people to work in other areas to support the service we provide
Service delivery manager
Information about the challenging role of being a service delivery manager for NHS Direct
