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- Commissioned services
Commissioned services
Find out about the services we provide to other NHS and healthcare organisations
Urgent care
NHS Direct offers many services that support the NHS's overall urgent care services, such as out of hours GP triage, helplines and health alerts, and dental care services
The Appointments Line
Managed by NHS Direct, The Appointments Line books appointments for patients, gives them information about the hospital or clinics on the patient's list, and tells patients what dates and times are free for an appointment
Support for acute care
Our acute care services include a telephone reminder service for appointments and operations, and support for patients following operations and procedures
Long term conditions
NHS Direct's services cover a wide range of longer term health initiatives
Case studies
Examples of how PCTs and other health organisations have taken advantage of our commissioned services
How to access your online e-report
NHS Direct offers online e-reporting to users from primary care trusts and strategic health authority - the reports show activity of our telephone service and clinical streaming in a particular part of the country
Log in to your e-Report
Log in to this tool to see the latest performance data for the NHS Direct telephone service in your PCT area - includes clinical information and service usage over the past year
Contact your local head of business development
The head of business development oversees the delivery of health services in a specific region
