NHS Direct

• Working with you
• What we offer
• Our news
  • Position on NHS 111
  • Cabinet Office Guidelines
  • Care Quality Commission
  • Countdown to the Olympics
  • Telehealth
  • International interest
  • News Direct archive
    • News Direct - 2012
    • News Direct - 2011
      • November 2011
      • September 2011
      • July 2011
      • April 2011
      • March 2011
      • January 2011
    • News Direct - 2010
    • News Direct - 2009
• Contact your local team  

NHS Direct's new mobile app number one with patients

The app has now been downloaded nearly 300,000 times across the two devices, and has been used over 680,000 times by patients and the public to get trusted and reliable health advice whenever and wherever they are.

The app reached number one in the free download charts on the Apple iTunes store and received various ‘app of the week’ and ‘app of the day’ endorsements in the media.

NHS Direct has always been clear that its digital development is not about increasing the web traffic to its corporate site, but about providing web services in places that patients and the public will find most useful and convenient. This is why its health and symptom checkers are syndicated to other websites - NHS and other - and why the mobile app was a natural progression to make its services more convenient and easier for patients to access. There has been some great feedback on the app from patients, the public and other stakeholders, and this is being used to develop it further.

Here are some of the reviews we’ve received in the press about the app:
 

“Whether you’re looking for information about how to treat common illnesses, or want to find out whether your problems are something that needs to be tended to by an expert, NHS Direct’s app puts all of the data you need at your fingertips. This is an indispensible guide that you will turn to again and again.” PC Advisor

“This app is about getting to information quickly in order to decide whether you need to get to a doctor or hospital, or simply settle down on the sofa with a Lemsip. It does this job very well.” Guardian.co.uk

“Another great app for patients, NHS Direct gives reliable health advice to patients whenever they need it.” Chemist and Druggist

“We like the idea of having a resource of trusted medical information in our pockets.” Recombu.com (the #1 site in the UK for mobile phones)

“This app is one that could make a real difference to your life…. it’s a very useful tool indeed.” Yahoo News

“…offering advice on treating those symptoms using ‘clinically proven self-care advice’ and as a nice side effect, easing the queues at your local doctor’s surgery.” Mobilechoiceuk.com

Find out more and learn how to download the NHS Direct mobile app.