January 2010
Welcome to the January 2010 issue of News Direct
Increase in public awareness of NHS Direct
Latest research shows that public awareness of NHS Direct has risen since it was last measured in April 2009
New appointments at NHS Direct
Joanne Shaw has been appointed as permanent Chair for the next four years
New healthcare number - 111
Information about the new free 3 digit number, 111, which is to be used to access non-emergency healthcare
New online assessment tool
An online initial assessment tool has been developed to make it quicker and easier for our users to contact the service
NHS Direct Business Plan for 2010-2014
About the strategic direction for the organisation for the next four years
NHS Direct festive period statistics
Over 850,000 people accessed NHS Direct’s telephone and online services over the festive period
NHS Direct working on non-urgent 999 calls
How NHS Direct is working with seven ambulance trusts across the country, to help them handle their non-urgent 999 calls
NHS Stressline launched
Practical and emotional support for people who are worried about debt, housing and employment problems
Related Links
NHS links
Local teams
To discuss how we can tailor make our services to your requirements, why not get in touch with our regional director in your area?
What we offer
Find out about NHS Direct's pioneering service innovations in a range of areas, including remote care and long term condition support...
