August 2010

Welcome to the August issue of News Direct, the e-bulletin that keeps you up to date on what's happening at NHS Direct. We hope you will find it interesting and informative. Feel free to email your comments on the e-bulletin to stakeholders@nhsdirect.nhs.uk.

£213 million of efficiency savings generated for the NHS in 2009/10

In 2009/10, NHS Direct generated £213 million of efficiency savings for the NHS.

PCTs can use NHS Direct’s data to improve use of urgent care services

NHS Direct has developed a patient segmentation model that allows us to identify how different groups of people use our services.

Female sexual health checker launched

We have launched a health and symptom checker for women looking for confidential sexual health advice online.

Patients supported by Cumbrian helpline run by NHS Direct

Cumbria Partnership Direct is a helpline, delivered by NHS Direct on behalf of Cumbria Partnership NHS Foundation Trust.

It may be summer but we’re winter planning at NHS Direct

NHS Direct is preparing for this coming winter and is keen to contribute to regional and local NHS winter planning.

NHS Direct’s contract to provide The Appointments Line is extended

Our contract to deliver The Appointments Line service (TAL) has been extended to December 2011.

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