April 2010
Welcome to the April 2010 issue of News Direct
NHS Direct has a busy Easter weekend
The Easter 2010 call statistics have been released
Performance statistics 2009-10
How the 0845 4647 telephone service and the website performed against targets
Plans to make savings in 2010-11
How we will reduce costs in the coming months to make savings of £20m
Seasonal illnesses and health scares
How NHS Direct work with Health Protection Agency (HPA) on seasonal illnesses and health scares
How stakeholders rate NHS Direct
Our ongoing commitment to listen to the views expressed by our partners in the development of our services
Our new Chief Operating Officer
Ronnette Lucraft takes over as our new COO
Related Links
NHS links
Colds & flu
Get advice now on whether you should see your GP or look after yourself at home. Flu can be a serious condition for some people, so it's important to get advice if you have flu-like symptoms...
Local teams
To discuss how we can tailor make our services to your requirements, why not get in touch with our regional director in your area?
