News Direct - 2010

Archive

December 2010

Addressing unexpectedly high demand for telephone service | Delivering NHS 111 in East Midlands and East of England | More MPs come to see NHS Direct at work | Contacting your NHS Direct regional director

November 2010

NHS Direct recruits more sites to trial new Patient Decision Aids | NHS Direct to increase access to its online expert health advice | Ex-chairman of Boots joins NHS Direct board | Weekly syndromic surveillance bulletin to help with winter planning | NHS Direct and NHS 111 | Contacting your NHS Direct regional director

September 2010

NHS Direct and NHS 111 future | The role of NHS Direct in NHS 111 | MPs come to see NHS Direct at work | Look out for NHS Direct at upcoming conferences and events | Contacting your NHS Direct regional director

August 2010

£213 million of efficiency savings generated for the NHS in 2009/10 | PCTs can use NHS Direct’s data to improve use of urgent care services | Female sexual health checker launched | Patients supported by Cumbrian helpline run by NHS Direct | It may be summer but we’re winter planning at NHS Direct | NHS Direct’s contract to provide The Appointments Line is extended

June 2010

Online patient decision aids pilot | New Wellness service to support patients | Medication safety project - reducing hospital readmissions | NHS Direct’s response to BMA criticism at 2010 LMC Conference | Helping small businesses manage employee sickness | Our Annual General Meeting | Contacting your NHS Direct regional director

May 2010

NHS Chief Executive sees our work first hand | Strategic Framework and Business Plan 2010-2011 | NHS Direct adds value | Phone pilot in Kent and Medway | Major incident plan tested | Trialling NHS Pathways | NHS Confederation June 2010

April 2010

NHS Direct has a busy Easter weekend | Performance statistics 2009-10 | Plans to make savings in 2010-11 | Seasonal illnesses and health scares | How stakeholders rate NHS Direct | Our new Chief Operating Officer

March 2010

NHS Direct enhances web and digital services | NHS Direct working on 3DN pilots | NHS Direct helping dental patients in 2009 | Three new innovation projects | New regional outreach champions | Come and visit us in April and June

February 2010

24-hour health information advisors | Introducing Band 5 nurses to NHS Direct | National Pandemic Flu Service suspended | New non-executive directors | NHS Direct works on medication safety project | Nurses pilot home-working scheme | Positive feedback on West Yorkshire Urgent Care service

January 2010

Increase in public awareness of NHS Direct | New appointments at NHS Direct | New healthcare number - 111 | New online assessment tool | NHS Direct Business Plan for 2010-2014 | NHS Direct festive period statistics | NHS Direct working on non-urgent 999 calls | NHS Stressline launched

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