March 2009

East of England Strategic Health Authority

The responsibility for commissioning NHS Direct services is to transfer from the Department of Health to the East of England Strategic Health Authority (SHA) from 1 April 2009

Festive calls up 16%  

NHS Direct was happy to be able to help over a quarter of a million people over the Christmas and New Year period

Latest awareness figures

Find out how public awareness of NHS Direct is growing

Latest promotional campaign

We're focusing our new promotional campaign on the 16-24 demographic and the over-65 age group

New Chief Executive

Nick Chapman has been appointed Chief Executive of NHS Direct, succeeding Matt Tee

New helpline to launch

How NHS Direct will be involved in a new project designed to help people who are experiencing distress, depression or anxiety in the recession

New online symptom checkers

How we will be helping patients via our new online health and symptom checker tools this winter

NHS Direct recruit pharmacists

NHS Direct to address the increasing demand for medicines advice by recruiting a team of pharmacists

West Yorkshire Urgent Care

NHS Direct to provide a new 24/7 service which will be the single point of access for urgent care services across the West Yorkshire region

Working to beat winter pressures

How we will be supporting primary care services and A&E departments over their busiest time of the year

Local teams

To discuss how we can tailor make our services to your requirements, why not get in touch with our regional director in your area?

To commission services please contact your regional director

What we offer

Find out about NHS Direct's pioneering service innovations in a range of areas, including remote care and long term condition support...

What we offer patients and commissioners