Welcome to the April 2012 issue of NewsDirect, the e-bulletin that keeps you up to date on what's happening at NHS Direct. We hope you will find it interesting and informative.
Feel free to email your comments on the e-bulletin to stakeholders@nhsdirect.nhs.uk.
We believe that NHS 111 has the potential to improve access to urgent care. Due to the speed at which NHS 111 is being commissioned, however, some clinical commissioning groups have indicated that they haven’t had the time to become sufficiently engaged with the commissioning of the service they will inherit.
Commissioners across the country will now be aware that the Department of Health has taken steps to ensure that the jobs of NHS Direct’s frontline staff are protected in areas where the organisation is not the lead provider of the new NHS 111 service.
NHS Direct has received the highest level of compliance across the range of Care Quality Commission (CQC) criteria, with the independent regulator reporting consistently high levels of satisfaction and trust amongst its patients.
As the country gears itself up for the Olympic Games this summer, NHS Direct has been working with the Department of Health and NHS London to prepare for the increase in visitors.
NHS Northamptonshire, in conjunction with three Clinical Commissioning Groups (Nene, Corby and Milton Keynes) has commissioned NHS Direct to deliver a telehealth service for patients with chronic obstructive pulmonary disease, diabetes or heart failure.
NHS Direct continues to attract international interest from countries keen to understand the potential benefits of remotely delivered healthcare. So far this year, we have welcomed visitors from Australia, Japan and Spain.
If you would like more information about any of the articles in this bulletin or are interested in commissioning services from NHS Direct, please contact your Regional Director.
To discuss how we can tailor make our services to your requirements, why not get in touch with our regional director in your area?
01 May
NHS Direct is a happy Appy winner
NHS Direct’s mobile app has been recognised as one of the nation’s favourite health apps in the annual Carphone Warehouse Appy awards, voted for by the public.