NHS Direct fully supports the principle of equality and diversity in service provision and employment and opposes all forms of unlawful or unfair discrimination. All patients accessing our services and all staff, whether part-time or full-time and whether permanent or temporary, will be treated fairly and with respect.
As NHS Direct is a public body we must ensure we comply with a part of the Equality Act known as the General Public Duty. The duty came into force on 5 April 2011. It replaces the three separate duties that previously existed in relation to race, gender and disability. There is now one single duty for nine protected characteristics: age, disability, gender re-assignment, pregnancy and maternity, race, religion or belief, sex, sexual orientation and marriage and civil partnership (in respect of eliminating unlawful discrimination).
The duty requires public authorities to have due regard to the need to:
NHS organisations must, therefore, consider equality issues when making decisions, such as how they:
As a listed public body (NHS Trust) we have published information in our Public Sector Equality Duty document to demonstrate that we have complied with the duty.
We have also published our equality objectives, building on the insight gained from the published information. The duty requires organisations to publish objectives at least every four years.
01 May
NHS Direct is a happy Appy winner
NHS Direct’s mobile app has been recognised as one of the nation’s favourite health apps in the annual Carphone Warehouse Appy awards, voted for by the public.
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