Health advisor
- Full-time and part-time
- Locations across England
When someone calls NHS Direct with a problem, it's you they'll talk to first. As a health advisor, you’ll prioritise callers' clinical symptoms, supported by in-house software. Putting the caller at ease and getting the right information is vital.
Your communication and customer care skills will be excellent, and you'll have a keen eye for detail. You'll be helpful, friendly and computer literate. Customer service or call centre experience is desirable, but not essential as full training is given.
To find out if we're currently recruiting in your area, see all current vacancies and apply now.
If we are not currently advertising in your area you can set up a ‘Jobs by email’ alert where you will be notified when we add a job that matches the criteria set up within your alert criteria.
Related Links
Health advisor
Shumel talks about his role as Health Advisor for NHS Direct
Example call
This shows an example of a call received at an NHS Direct call centre
