Who we are and what we do
Organisational information, structures, locations and contacts.
How we fit into the NHS structure
Our place in the local and national NHS structure, including our role and responsibilities as an organisation.
Our organisational structure
Information about the people behind NHS Direct, including key personnel, plus our internal structure and how it relates to specific roles and responsibilities:
Chief Executive’s office structure
Estates (Operations) directorate
Human resources and Learning development directorate
South West and Midlands division
Service Performance Centre (Operations) directorate
Strategy and planning directorate
Find out more about the NHS Direct Board.
Information about the organisations we work in partnership with
We have been involved in a range of commissioned services covering three main service areas; acute care, long-term care and urgent care.
We also work with partner organisations to syndicate our health and symptom checkers. More information about this is available in our Partnerships section.
Our senior staff and management Board members
Find out more about our senior staff and Board members by reading the biographies and responsibilities of those who make strategic and operational decisions about NHS Direct services:
