Freedom of Information
The Freedom of Information Act 2000 was introduced to oversee access to information held by public bodies. The Freedom of Information Act gives individuals or organisations the right to request information held by a public authority.
As a public body, NHS Direct has a duty to comply with all aspects of the Freedom of Information Act 2000. In this section you can find out what’s available to members of the public under the NHS Direct Freedom of Information Publication Scheme. There is also guidance for Freedom of Information enquirers and advice about making a Freedom of Information request.
How to request information under the Freedom of Information Act
- First, check to see if the information you require is available under the Freedom of Information Publication Scheme.
- If the information you are looking for is not available in our Publication Scheme, please contact us to make a Freedom of Information request.
- Before submitting your request, please take a few moments to read our guidance for enquirers.
- Please be aware that some requests may carry a charge. See our charging for information regimes for more information.
To make a request electronically
Send an email to freedom@nhsdirect.nhs.uk or submit your request through contact us. Please do not use this service to request health advice or information.
To make a request by post
Write to:
Freedom of Information Manager
NHS Direct
120 Leman Street
London
E1 8EU
To make a request by fax
Send your fax to:
020 7599 4299
Related Links
Interpreter service
If English is not your first language, NHS Direct provides a confidential interpreter service in many other languages...
Publication scheme
NHS Direct is committed to freedom of information. You can view our procedures, policies and financial information here...
