NHS Direct

January 2011 Board meeting

Agenda, minutes and papers

Meeting held in public – Monday 31 January 2011, 10.30am – 1.30pm at NHS Direct, 120 Leman Street, London E1 8EU

1. Apologies for absence
1.1 To note any apologies for absence.

2. Declarations of interest
2.1 To receive any declarations of interest from Board Members in relation to items on the agenda.

3. Minutes of the previous meetings
3.1 To agree the minutes of the 20 December 2010 Board meeting as an accurate record.
- Addendum to minutes: Clinical Governance Committee
- Addendum to minutes: Finance Committee
- Addendum to minutes: Audit Committee

4. Matters arising
4.1 To consider the action log.

5. Chair’s report
5.1 To receive a report on the Chair’s recent engagements.

Performance

6. Chief Executive’s report
6.1 111 update.
6.2 Five Year Business Plan Progress
6.3 Strategic Consultancy Support
6.4 Board Assurance Framework
- appendix: Board Assurance Framework
6.5 Foundation Trust Status
6.6 Recent IT issues
6.7 Health and symptom checkers – project update
6.8 Tricia Hamilton takes over from Helen Young as Chief Nurse
6.9 New Training Opportunity for Health Advisors
6.10 NHS Operating Framework
6.11 Health and Social Care Bill published

7. Corporate performance
7.1 Winter Service Delivery 2010 – 11 Headline issues
7.2 Corporate Performance Scorecard for December 2010
7.3 Finance Report
7.4 Update report on sickness levels
- appendix 1: Sickness reporting graphs
- appendix 2: Sickness reporting graphs
7.5 Criminal Records Bureau Checks Report - Final report
- appendix: CRB letter
7.6 Major Programme Reports - Cover Sheet and Programme Report: December 2010