As part of our service to primary care trusts and strategic health authorities, we offer online e-reporting.
The reports show activity of NHS Direct telephone service (0845 number) and clinical sorting in a particular part of the country.
You will need to register to use the service. This is a simple procedure. Then you will be alerted by email when new reports are published.
If you would like to sign up to our free e-reporting service, please contact your local head of business development.
E-reporting provides PCT specific data and provides performance data for telephone and clinical sorting. The information is produced in an easy-read format and allows you to view and sort local information.
Information can be used to gather information on local activity and also to understand NHS Direct’s clinical sorting procedures.
If you cover multiple parts of the country, access can be extended to cover specific areas. This will allow you more freedom to explore NHS Direct activity and see how NHS Direct contributes to your local health economy.