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November 2011

NHS Foundation Trust application update

We have signed a tripartite formal agreement with the Department of Health and the East of England Strategic Health Authority which commits us to a series of actions to enable NHS Direct to achieve NHS Foundation Trust status from April 2013.

Possible industrial action on 30 November 2011

NHS Direct is doing everything it can to protect the services it provides for patients in the event of industrial action on 30 November 2011.

Winter planning – it’s all about preparation

NHS Direct has produced detailed capacity plans for the coming winter months when demands on the service are expected to be high.

NHS Direct receive an award for excellence

NHS Direct was recently awarded the ‘Excellence in major healthcare IT development’ accolade at this year’s eHealth Insider awards for its suite of online health and symptom checkers.

Online Patient Decision Aids launched at a national event

The eight online Patient Decision Aids (PDAs) developed by NHS Direct were officially launched by Secretary of State for Health, Andrew Lansley at a recent event hosted by East of England Strategic Health Authority.

NHS Direct works in partnership to support COPD patients

NHS Direct has been working in partnership with NHS Leeds, NHS Hull and local community healthcare teams to support patients with long-term conditions through co-ordinated care that incorporates a telehealth system.

Look out for NHS Direct at forthcoming conferences and events

NHS Direct has been invited to speak at a number of conferences and events over the next few months. If you’re attending any of these, we hope you’ll come and see us.

Contacting your NHS Direct regional director

If you would like more information about any of the articles in this bulletin or are interested in commissioning services from NHS Direct, please contact your NHS Direct regional director.