March 2011
Welcome to the March 2011 issue of NewsDirect, the e-bulletin that keeps you up to date on what's happening at NHS Direct. We hope you will find it interesting and informative. Feel free to email your comments on the e-bulletin to stakeholders@nhsdirect.nhs.uk.
NHS Direct’s online health and symptom checkers recognised for improving services for patients
NHS Direct’s online health and symptom checkers won the ‘Innovation in strategy on a national level’ award at this year’s e-Government awards.
The truth about NHS Direct and GP appointment booking
Recent media coverage about NHS Direct taking over GP appointment booking was confusing and inaccurate. Brian Gaffney, NHS Direct’s Medical Director, explains what’s actually happening.
Visitors from home and abroad see the NHS Direct service at first hand
NHS Direct has welcomed French insurance company, Malakoff Mederic, the London Ambulance Service NHS Trust and a number of health journalists to its contact centres this month.
Outreach champions raise awareness of NHS Direct in local communities
NHS Direct has seconded nine front line members of staff to spend a day a week doing outreach work in local communities.
Contacting your NHS Direct regional director
If you would like more information about any of the articles in this bulletin or are interested in commissioning services from NHS Direct, please contact your NHS Direct regional director.
We’re on your mobile!
The Initial Assessment symptom checker is now available on web-enabled mobile phones. Find out more here.
Board meetings live
We broadcast our board meetings live every month, as well as having them available to view after the event.
Local teams
To discuss how we can tailor make our services to your requirements, why not get in touch with our regional director in your area?
