NHS Direct

• What is NHS Direct?
  • History
  • Core Standards Declaration
  • Public Sector Equality Duty
  • Our values
  • Services in Scotland and Wales
• Using this website
• Android and iPhone app
• Safeguarding children statement
• Social media
• Calling NHS Direct
• Corporate information
• Freedom of Information
• Partnerships
• Terms and conditions
• Ordering promotional items
• Procurements and contracts
• Jobs with NHS Direct  

What is NHS Direct?

Our vision

To be the national health line, providing expert health advice, information and reassurance, using our world-class telephone and digital services and website, and to be the NHS’ provider of choice for telephone and digitally delivered health services.

Our digital services

Our online symptom checkers and mobile apps link seamlessly with our phone service for straightforward, reliable advice whenever you need it.

Our telephone service

A single telephone number for people in England, 0845 4647, gives access to round-the-clock clinical information, confidential advice and reassurance. Our healthcare professionals, including nurses, trained health advisors and dental advisors can deal with a wide range of health queries.

If you want health advice and information, call us on 0845 4647.

Advice if you are in Scotland or Wales.

Our commissioned services

We also offer commissioned services to other parts of the NHS to help them meet their patients’ needs.

More NHS Direct facts and figures.