A Publication Scheme is a specific guide to the information that an authority holds. NHS Direct’s Publication Scheme has been designed to comply with revised guidance published by the Information Commissioner’s Office in 2008. As such, the information provided in this section is divided into seven classes of information as detailed below.
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Given the amount of recorded information that we hold, it is not possible to publish all of it on our website. If the information you are looking for is not available in this section, please submit a Freedom of Information request.
1. Who we are and what we do
How NHS Direct fits into the wider NHS structure, and details about our senior management and partner organisations.
2. What we spend and how we spend it
Financial information about NHS Direct, annual accounts, and staff pay grades.
3. Our priorities and performance
NHS Direct’s annual reports, business and strategic plans.
4. How we make decisions
NHS Direct’s criteria used for decision making, board agendas, supporting papers and minutes.
5. Our policies and procedures
Current written protocols and procedures for delivering the NHS Direct service.
6. Lists and registers
Lists of NHS Direct’s contractors and suppliers, and asset registers.
7. The services we offer
Services NHS Direct provides, corporate communications and media releases.