NHS Direct

May 2011 Board meeting

Agenda, minutes and papers

1. Apologies for absence
1.1 To note any apologies for absence.

2. Declarations of interest
2.1 To receive any declarations of interest from Board Members in relation to items on the agenda.

3. Minutes of the previous meetings
3.1 To agree the minutes of the 26 April 2011 Board meeting as an accurate record.

4. Matters arising
4.1 To consider the action log and Board seminars

5. Chair's report
5.1 To receive a report on the Chair’s recent engagements

Performance

6. Chief Executive’s Report
6.1 Staff Engagement
6.2 111 Pilots
6.3 Annual Report and Accounts
6.4 Chief Nurse/Clinical Director appointment
6.5 Quality Account 2010/11

7. Corporate Performance
7.1 Corporate Performance Scorecard for April 2011
- Board Scorecard annualised
- Board Scorecard annualised glossary
- Board Scorecard annualised performance graph
- Board Scorecard report
7.2 Finance report
- Finance appendicies
7.3 Sickness absence
7.4 Major Projects Summary Report
- Major Projects Summary Report programme update

Governance and Compliance

8. Governance Report

9. Finance Committee
- To receive minutes from the 7 March 2011 Finance Committee
- To receive a verbal report from the 12 May Extra-ordinary Finance Committee

10. Minutes from the 14 March 2011 Audit Committee

11. Minutes from the 1 April 2011 Clinical Governance Committee

Stakeholder Engagement

12. Trust Board Engagement Visits

13. GP OOH Service Quality Review

14. Board Call Recording

15. Any Other Business
- To consider any other business notified to the Corporate Governance Manager by 9am on the day of the meeting

16. Next Meeting of the NHS Direct Board
17.1 The next meeting will be on 27 June 2011 at 10.30am, 120 Leman Street, London E1 8EU

Private Session
1.1 The items addressed here are being taken in private as they contain commercially sensitive information