NHS Direct

February 2011 Board meeting

Meeting held in public – Monday 28 February 2011, 10.30am – 1.30pm at NHS Direct, 120 Leman Street, London E1 8EU

1. Apologies for absence
1.1 To note any apologies for absence.

2. Declarations of interest
2.1 To receive any declarations of interest from Board Members in relation to items on the agenda.

3. Minutes of the previous meetings
3.1 To agree the minutes of the 31 January 2011 Board meeting as an accurate record.

4. Matters arising
4.1 To consider the action log.

5. Chair’s report
5.1 To receive a report on the Chair’s recent engagements.

7. Corporate performance
7.1 Corporate performance scorecard for January 2011
7.2 Performance Improvement Plan
7.3 Finance report
7.4 Update report on sickness levels
7.5 Major projects cover sheet and major projects report

- No Strategy items to discuss -

9. Trust Board Engagement Visits

10. Call Recording
10.1 Call recordings for February 2011.

11. Any Other Business
11.1 To consider any other business notified to the Corporate Governance Manager by 9am on the day of the meeting.

12. Next Meeting
12.1 The next meeting of the NHS Direct Board will be held on 21 March 2011 at 10.30am, 120 Leman Street, London, E1 8EU.

1.1 The items addressed here are being taken in private as they contain commercially sensitive information.