NHS 111 logo - when it's less urgent than 999

The way you access health care information, advice and services on the telephone is changing. Over the next few months the 0845 4647 service is being replaced by NHS 111 in England.

You should call the NHS 111 service if you need medical help fast, but it’s not a 999 emergency.

You will be assessed, given advice and directed straightaway to the local service that can help you best. Calls to NHS 111 are free from landlines and mobile phones.

Check which service is available in your area.

You can also:

- check your symptoms online with the NHS Health and Symptom Checkers
- download the NHS health and symptom checker app
- access health advice and information on NHS Choices